
Refunds, Returns & Exchanges
Effective Date: August 11, 2025
Welcome to Love First Look Last LLC (“we,” “our,” or “us”). By accessing or using our website, member portal, or services, you agree to these Refunds, Returns & Exchanges policies. Please read them carefully.
1. Eligibility for Refunds or Returns
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Items may be returned within 14 days of delivery if they are unused, unworn, and in their original packaging.
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Proof of purchase (receipt) is required.
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Certain items, such as digital products, event tickets, or personalized merchandise, are non-refundable.
2. Refund Process
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Once we receive and inspect your return, we will notify you by email whether your refund has been approved.
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If approved, refunds will be issued to your original payment method within 7 - 10 business days.
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Shipping charges are non-refundable, unless the return is due to an error on our part (wrong or defective item).
3. Exchanges
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We only replace items if they are defective, damaged, or incorrect. If you need an exchange, email us at connect@lovefirstlooklast.com
4. Contact Us
For questions regarding these policies, you can reach us at:
Love First Look Last LLC
455 E. Eisenhower Pkwy Suite 300 MB 236
Ann Arbor, MI 48108
Email: connect@lovefirstlooklast.com